Frequently asked questions
Everything you need to know about buying and using Fajar Zahra templates.
What exactly am I buying?
A Google Sheets template — a pre-built, beautifully designed spreadsheet. After checkout you receive a PDF with a one-click link that copies the template into your own Google account.
Do I need to pay monthly?
No. Every template is a one-time purchase. You get lifetime access and free updates — no subscriptions, ever.
Do I need Microsoft Excel?
No. Our templates are built for Google Sheets, which is free. You just need a free Google account.
How do I receive my template?
Instantly after checkout. You'll get a download link for a START-HERE PDF containing a one-click copy link. Open the link while signed into Google and the sheet copies to your Drive in seconds.
Is my payment secure?
Yes. All payments are processed by Lemon Squeezy, our merchant of record. They handle cards, PayPal, tax/VAT and receipts securely — we never see or store your card details.
Can I use it on my phone?
Yes. Google Sheets works on iOS and Android via the free app, and every template is fully usable on mobile.
What if it doesn't work for me?
Contact us at [email protected] and we'll help you get set up. If we can't make it right, you're covered by our refund policy.
Can I share it with a friend?
Your purchase is for your personal use. Please don't redistribute the files — but we'd love it if you told your friends where to get their own!
Do you offer custom templates?
Not right now — but we're adding new templates regularly based on customer requests. Tell us what you need via the contact page.
Will I get updates?
Yes. When we improve a template you've bought, you get the updated version free.
Still stuck? Contact us — we reply within 1–2 business days.